Frequently Asked Questions

Everything you need to know about bringing the cosmos into your home.

What makes the POCOCO Galaxy Projector different from other star projectors?

Unlike basic LED projectors, POCOCO uses high-definition optical lenses and premium film discs to project ultra-clear, realistic celestial bodies and star fields that mimic the actual night sky.

How long does shipping take for my order?

We typically process orders within 1-2 business days. Standard shipping generally takes 5-10 business days depending on your location. You will receive a tracking number as soon as your projector ships.

Can I adjust the focus and rotation of the projection?

Yes, our projectors feature a manual focus ring to ensure clarity at different distances and a silent rotation motor to create a dynamic, moving galaxy effect.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your galaxy projector, you can return it in its original packaging for a full refund or exchange.

Are the film discs interchangeable?

Yes, the POCOCO projector is designed for versatility. You can easily swap out the film discs to switch between different celestial views, such as the Milky Way, the Moon, or specific nebulae.

Is the projector safe to use as a night light for children?

Absolutely. Our projectors use low-heat LED technology and high-quality materials, making them safe for overnight use in nurseries or children's bedrooms.